FAQ

WHAT ARE MY SHIPPING OPTIONS?

Free 4 to 5 Days Shipping

$14.98 3 Day Shipping

$39.98 2 Day Air Shipping

Canada Flat Rate Shipping $19.99.

RETURN POLICY?

We accept returns for refund (20% restocking fee) or store credit. Sale items are final sale and can not be returned or exchanged. You must request a return within 5 days of receiving your package.

WHAT ARE MY PAYMENT OPTIONS?

We accept all common credit cards, Amazon Pay, Google Pay, Klarna and Paypal.

ARE THERE MORE PICTURES?

All product images available are on our website.

HOW CAN I TRACK MY ORDER?

Once your order has been processed, you will receive an email containing a tracking number that your order has been shipped.

IS YOUR WEBSITE SAFE AND SECURE?

Comodo, our secure software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

DOES THE DRESSOUTLET HAVE A STORE?

thedressoutlet.com is online ONLY! While we may open a store in the future, all of our dresses are available here on the website. Please feel free to call or send us a note with any product questions and we'll get back to you ASAP!

WHERE IS A SIZE CHART?

Every dress has a different size chart. Size charts are available on each product page on the line marked "Size". Be sure to check the size chart to get the best fit. Keep in mind you can always take a gown in if some areas are large, but you cannot let something out that is too small.